OBJECTIVE: Obtaining Two Master's Degrees in the coordinated M.L.I.S. Archives Concentration / M.A. History program at UW-Milwaukee
EDUCATION: Milwaukee Area Technical College
Associate in Arts
December '12
GPA 4.0
Dean’s List (3X)
University of Wisconsin-Milwaukee
Bachelor of Arts
Major: History
Minor: Psychology
May '16
GPA 3.875, Summa Cum Laude
Nomination for a History Departmental Award for Senior Thesis
Bestowed Commencement Honors
Dean’s List (6X)
University of Wisconsin-Milwaukee
In Progress of 2nd Year Enrolled in a Coordinated-Duel Degrees Program
Master of Library and Information Science – Archives and Preservation
Master of Arts – History
EXPERIENCE:
Johnson Controls (April 00 - December 04) - Milwaukee, WI
-customer service for members
-problem-solved daily incidents regarding heating and cooling systems via remote access
-shared and developed team values during several projects
-developed better communication skills
Guarantee Bank (Jan 05 - Jan 12) - Brookfield, WI
-customer service for Guaranty Bank
-handled service on auto loans, lines of credit, first and second mortgages
-patience, empathy, and leadership skills developed
American Family Insurance (June 12th - present) - Oak Creek, WI
-7071 S. 13TH St.
-computer skills expanded
-sales skills developed
SSMKE, LLC. (May 18th - present) - Greenfield, WI
-4501 W. Loomis Rd.
-seasonal, local history tours
-local history knowledge developed and expanded greatly for presentation
- FLANNERYS, INC. (September 2nd – furloughed March 18th, 2020) - MIlwaukee, WI
-425 E Wells St.
-serve drinks, cashier, stock
-maintain inventory
-assistant (position) manager
Skills and Abilities: -8 years of customer service (on phone and in-person)
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