Starbucks, Shift Supervisor, New York City, NY
July 2016-Present
● Manage the staffing and daily floor plan for a team of 30
● Coordinate shift schedules for staff of 30, plus transfers
● Lead the opening of 2 franchise locations in NY and FL
● Train all new hires at multiple locations
● Handle promotion launches at multiple locations
● Manage off site events and fundraisers
● Manage inventory and orders for multiple locations
Comfy Pooch, Human Resource Coordinator, Orlando, FL
November 2015-August 2016
● Arranged travel, meetings, appointment, expenses and general calendar for the CEO
● Handled highly sensitive and confidential human resource and legal documents and ensured proper signature and delivery
● Responsible for accurate and effective planning. Utilized daily planner, as well as Outlook to schedule clients, accommodate unforeseen
● Established a workflow, process by creating, organizing, and maintaining accurate electronic and hard-copy records, filing systems and inventories
Tax & Accounting Consultants, P.A., Executive Assistant, Tallahassee, FL
January 2015-October 2015
● Assisted with audits, bookkeeping, resolving discrepancies, and data entry
● Sending and receiving correspondence
● Greeting clients and customers
● Prepare detailed meeting agendas outlining facts, goals, implementation timelines, etc.
● Handled domestic and international travel arrangements
Hilton Resort, Concierge, Orlando, FL
December 2013-September 2014
● Handled large group reservations (convention spaces, private meetings, etc.)
● Managed and executed off site events
● Assisted guests with knowledge of local food, beverage, attractions, and tourist sites
● Maintain inventory of supplies and order new stock as needed
● Answer phone and email inquiries from potential guests in a timely respectful manner
● Support the marketing and sales department with administrative tasks
● Handled domestic and international travel arrangements
● Coordinated team celebrations and outings
Dragonfly Sushi Restaurant, Event Assistant, Orlando, FL
February 2013-September 2014
● Execute Marketing communication calendar, ensuring the right message gets deliver to the right group of people at the right time
● Managed annual conference calendar
● Manage website and social media-develop and implement a system to keep these areas dynamic and encourage interaction with “followers”
● Manage annual conference calendar
● Maintained online marketing and outreach
● Plan, organize, and executive event logistics with guidance from Event Manager from initial stages of development, through on-site and conference wrap-up
● Providing coordi...
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